Compliance documents
California's Combating Auto Retail Scams Act (SB 766) took effect October 1, 2026. This pack gives your store every document the new law requires — built from the statute itself, in English and Spanish.
The new law
On October 1, 2026, the CARS Act replaced California's old paid contract-cancellation option with a free 3-day right to cancel on used vehicles sold or leased at retail for $50,000 or less. It also defined a "total price" that must appear in your ads and your first written response to a customer, tightened the rules on add-on products, and made you keep the records that prove you complied — for two years. The documents are not optional, and neither is getting the wording right: two of them are prescribed by statute, word for word.
The pack
Who needs it
Any licensed California dealer selling or leasing at retail. The 3-day right, the sign, and the first-page notice hit used-vehicle sales at $50,000 or less; the total-price, add-on, and record rules reach new-vehicle deals too. Wholesale-only operations are largely outside the Act's definition of a covered sale — if you sell anything at retail, assume you need it.
What this is
Every consumer-facing text the statute prescribes is reproduced word for word and cited to its section; everything else is our plain-language work product, sourced section by section (a sources map ships in the pack). We prepare documents; we are not attorneys. Have your own counsel review your final forms before you rely on them — especially your day-counting method, where DMV's implementation memo and the statute's calendar-day definition have been reported to differ.
FAQ
Yes. The dealer cannot charge for the right itself (Civil Code § 1784.43(b)(4)). If the buyer cancels, the dealer may charge only the statutory restocking fee: 1.5% of the sale price (minimum $200, maximum $600), plus $1 per mile over 250 miles, capped at $150 more (§ 1784.31(g)).
The statute says calendar days: the count starts the day after the agreement is signed, and if the third day is a day your store is closed, the deadline extends to your next open day (§ 1784.31(i)). DMV's implementation memo (OLIN 2026-10) has been reported to use "business day" language — the pack follows the statute and flags the difference so you can confirm with DMV or counsel.
If the transaction was negotiated primarily in Spanish — or Chinese, Tagalog, Vietnamese, or Korean — yes, in that language (§§ 1632(b), 1784.43(b)). The state publishes no official translation; providing an accurate one is the dealer's job, which is why the pack includes ours.
Two years from creation, in five categories (§ 1784.44): total-price ads and communications; signed deal documents and written communications; add-on compliance records including proof you paid each add-on provider within 10 days (§ 1784.42(b)); cancellation requests with refund and trade-in proof; and written complaints and inquiries. The pack's log is built around those five.
No. It adds what the CARS Act requires around them — the first-page notice, the separate cancellation disclosure, the negotiation sheet, the sign, and the receipt. Your conditional sale contract itself still comes from your forms provider.
Keep going
Secure payment by Stripe. All twelve documents — the cancellation disclosure in English and Spanish, the § 11709.2 wall sign, the negotiation sheets, the cancellation receipt, the one-page checklist, and the implementation guide — recorded under your email, with delivery to your portal vault and by email.
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